Frequently Asked Questions
Please note that some product images are for illustration purposes only. You will receive the correct item based on the model or part number you choose.
Log in to your account and go to the “My Orders” page. There, you’ll find the invoice and receipt for each completed order.
Because our products are highly specific, we aim to resolve issues first and will provide return instructions if a return is needed.
Not all out-of-stock items will be restocked, especially discontinued models. For restock inquiries, feel free to reach out to our customer service team.
Orders can be shipped internationally. If any tax, duty, or handling charge is applied by your local customs, it must be paid by the buyer upon receipt.
CONTACT US

USA Warehouse Tel: +1-5107217028
Add: 10800 ST LOUIS DR, EL MONTE, CA 91731
Uuited States

Europe Office Tel: +43-69911008868
Add: (Kontron AG Building) Industriezeile 35
4020, Linz Austria

HongKong Office Tel: +852-66370050
Add: Shop T20, 3/F Cathay Pacific 88 Malls No.125 WanChai RD
WanChai HongKong

Taiwan Office Tel: +886-932383083
Add: No. 59, 1F, YuPing 4th Street
Tainan Taiwan

China Office Tel: +86-18664308928
Add: Flat 5B, 5/F, Build 34, 1 unit, Chun Hua Si Ji Yuan, Long Hua Area. Shen Zhen, Guang Dong, China
Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.